Terms and Conditions

Non-refundable Bookings:

Prepayment:

The total price of the reservation will be charged at the time of booking.

Cancellation:

If cancelled, modified, or in case of no-show, the total price of the reservation will be charged.

 

Flexible Bookings:

Prepayment:

The first night will be charged as a deposit at the time of booking.

Cancellation:

If cancelled or modified up to 7 days before date of arrival, the first night's deposit will be refunded.  If cancelled or modified later, or in case of no-show, 100% of the first night will be charged.

 

Check-in:   14:00

Check-out: 12:00

  • Extra beds are not possible in any of our rooms.
  • Pets are not allowed.
  • Free safe deposit boxes are available at Reception.
  • Hairdryers are available upon request.
  • Free WiFi is available in all rooms and public areas.
  • Free on-street parking is available adjacent to the hotel.

 

Please note that The Flame Tree Madeira is an adult-only hotel.  

We welcome reservations from guests aged 18 and above.  

Guests between the ages of 16 and 18 are welcome, when accompanied by their parents.